Terms and Conditions
Terms and Conditions
By accessing and using the Smoke Club website, you agree to be bound by these Terms & Conditions. Please review them carefully before making any purchases or using our services.
1. Eligibility and Site Access You must be at least 21 years of age to access this website and purchase products. All content on this site is intended for personal, non-commercial use only. Reproduction, distribution, or resale of any site content is strictly prohibited without express written consent.
2. Product Information and Orders All products sold through Smoke Club are intended for personal use only and may not be resold. Product availability, descriptions, and pricing are subject to change without prior notice. While we strive to provide accurate product images and descriptions, actual products may vary slightly from what is displayed on our site.
3. Shipping Policy Smoke Club ships only to jurisdictions where our products are legally permitted. Estimated shipping times are approximate and may vary. We are not liable for delays caused by third-party carriers or circumstances beyond our control.
4. Returns and Exchanges Some unopened products may be returned within 30 days of delivery for a refund or store credit. Opened products, including but not limited to e-liquids, disposable vapes, and glass items, are non-returnable due to health and safety regulations. Claims for incorrect or damaged items must be submitted within 48 hours of delivery.
5. Product Warranties Select products include a 30-day limited warranty covering manufacturer defects. Warranties do not cover damage resulting from misuse, accidents, unauthorized modifications, or normal wear and tear. Certain items, including coils, glass components, and batteries, may be excluded from warranty coverage.
6. Payment Terms Customers must provide accurate and complete payment information when placing orders. Smoke Club reserves the right to cancel or refuse any order due to incomplete payment, suspected fraudulent activity, or failure to meet our verification requirements.
7. Privacy and Data Protection We are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information regarding data collection, usage, and security practices.
8. Account Responsibility Account holders are responsible for maintaining the confidentiality of their login credentials and for all activities conducted under their account. Notify us immediately if you suspect unauthorized access to your account.
9. Limitation of Liability To the fullest extent permitted by law, Smoke Club shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or products.
10. Third-Party Content Our website may contain links to third-party websites for informational purposes. Smoke Club does not endorse and is not responsible for the content, policies, or practices of any linked third-party sites.
11. Modifications to Terms Smoke Club reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with the revision date. Continued use of our site following any changes constitutes acceptance of the modified terms.
Contact Information For questions or concerns regarding these Terms & Conditions, please contact our customer support team.